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RBL Warranty Policy

Warranty Policy

All RBL products are fully guaranteed against defects in workmanship and materials for a period of time specified by the vendor/manufacturer.

  • Warranty is limited to defects in workmanship and manufacture. All painted or plated surfaces including, but not limited to: any products that are powder-coated, zinced or painted, or any surface that may be worn away and damaged by road wear and debris in normal use are generally non-warrantable, ask your CSR or our returns department for more details.

  • Defective and warranty replacement products will be replaced free of charge, however, RBL are not responsible for any labour, paint, freight or any other costs that may be incurred by the re-seller/installer or end user.

  • Pre-authorization must be granted and RGA number issued prior to returning product, regardless of reason.

  • All painted products must be pre-fitted prior to painting, as warranty does not cover paint.

  • All warranty is limited to the original owner with proof of purchase.

  • Winch products, roll-top covers and fiberglass products will be repaired in field or returned to the vendor to be repaired at the discretion of the vendor. Contact the warranty returns department for more information.